FAQs

FAQs

About Skep

Skep offers best-in-class co-living spaces with a strong focus on experience, community and technology. We currently operate over a 300+ beds in Bangalore. At the core of Skep, is to create safe and fun spaces for the young millenials who are new to the city and provide the right environment Where Friends Become Family. The Skep brand, is wholly owned and operated by Ardor Living Pvt Ltd.

Skep operates 4 properties at the moment at HSR Layout, Kundanahalli, Hebbal, and Sarjapur Road.

Skep lays a large emphasis on community living.

  1. Skep has a very vibrant community. The residents themselves are a great bunch of folks who live, work and party hard. There are a lot of community activities that allow people to interact with one another, build relationships and network with other residents.
  2. The space is designed keeping in mind the experiences we want to create for our residents. The design template is warm, cozy, fun, and homely across both our rooms and common areas.
  3. Skep uses a lot of technology that allows for professional and efficient delivery of services.

 

Basically you would walk into a home Where Friends Become Family

A typical Skeper is a working professional between 21-30 years of age. Skep is a coliving space and hence men, women and couples are welcome to stay at our properties.

Booking at Skep

Once you have visited / seen the property and have decided on the room type that you are interested in, the sales associate will send you a booking form. You would need to fill the booking form and make a non-refundable payment of 5000/- for confirming the reservation

We have twin share rooms, single occupancy rooms, and dorm rooms. Room type availability varies from property to property. Do make sure you check the individual property details to understand the room types are available at each location.

Check under the locations tab of the website for details on each individual Skep property

There is a 5000/- booking amount to be paid when making the booking. All payments are to be online. We do not accept cash payments

The booking amount would not be refunded in the event of a cancellation prior to check-in. You can however, defer your check-in for upto 3 months. In the case of a deferment, the rent applicable at the time of check-in would be the prevailing rent at that time. In the event, we are unable to confirm a booking due to unavailability, then the amount would be refunded.

There are 2 options for the security deposit

  1. A caution advance towards breakages and damages and a rental guarantee issued by Eqaro Guarantees (https://eqaroguarantees.com/rental/bonds) which covers the lock-in period, rental dues and breach of the 30 days notice period
  2. 2 months’ rent as security deposit

Eqaro Guarantees run a credit check at their end, if the eligibility cannot be met then 2 months' rent as deposit is to be paid. Eqaro Guarantees charges a fee for conducting the eligibility check and for issuing the guarantee on your behalf.

A rental guarantee is issued by EQARO issued on behalf of the tenant protecting the landlord against losses in the event of a default by the tenant. Rental bonds are used as alternative to cash security deposits and covers the dues for

  • Breach in 3 month lock-in period
  • Overdue rents
  • Breach of 30 day notice period when vacating the property

For more on Eqaro guarantees, you can visit - https://eqaroguarantees.com/faqs

A processing fee is charged by Eqaro Guarantees for conducting the eligibility check and issuing the rental guarantee on behalf of the tenant

Across all properties of Skep, there is a minimum stay period of 3 months from date of check-in

Our billing cycle is always 1st-30th/31st of the month. If you move in at some point during the month, your billing is calculated on a pro-rated basis for the 1st month and thereafter it would follow the monthly cycle.

Example- if the check-in date is 20th June, your billing for June would be 20th-30th June. Billing of July would be 1st-31st Aug and so on.

Yes, you can change your check-in date by intimating the team in advance. However, the rent would begin from the date of the original check-in date

Unfortunately, no. Bookings once made is not- transferable to anyone else.

Amenities and services at Skep

Amenities available at the Skep properties include Housekeeping, Maintenance, 24X7 Power Backup, Hot Water, RO Drinking Water, CCTV, Linen, Laundry, Wifi and use of common areas that include Home Theatre, Games Room, Self Cooking Kitchens and Workstations. For amenities/services that are included and those that are chargeable, please clarify with the sales agent.

Food costs are included in the pricing at only selected properties. Please clarify with the sales agent while enquiring about the property.

Some Skep properties have a sufficiently equipped self cooking kitchen which you can use if you would like to cook on your own.

Water charges are included in the rent. Electricity is charged separately. Prepaid meters are installed for each room.

Parking inside and outside the premises is at owners risk. There are limited slots for covered 2 wheeler parking across our properties. Any covered 2 wheeler parking would be on chargeable basis.

For 4 wheelers, there is no parking available at our properties. These would have to be parked street side.

The housekeeping service is provided when you are available in the room or you can drop off the keys with the caretaker if you are not in the building and the team would clean and keep your room ready for you.

We provide washing machines at the individual properties.

We do not allow installation of individual WiFi routers in the building. However you can choose to use any wireless dongles if you prefer.

Living at Skep

Once you check-in, you would have access to the Skep community App. This would give you access to your account statement - bills, payments made, credits applied and overall dues. There is also an option to make any payments through the App itself

For any queries/clarifications on the bill/dues, you would need to a raise a ticket through the Skep community App. The team would check and get back to you with necessary details and resolve the issue.

Rent is paid in advance on the 1st of every month. You would be able to see your dues for the month and make the payment between 1st-6th of the month

Through the community App, you would be able to reach out to other residents who share similar interests, get updates on events/activities happening both within and outside the property, be part of groups and meet-ups, reach out for any professional / personal help, etc.

We have a very vibrant and fun loving community and you would be able to make friends easily.

In the event that you don't pay the rent within the due date, there would be a late payment charge that would be applied.

If the rent is due beyond 30 days, the management may ask to vacate the building on an immediate basis.

The common areas can be used by the residents at anytime during the day. However, if you would like to organise a private get-together, Skep will assist in organising the event and there would be a nominal charge.

You can raise a ticket through the Skep community App for any issues related to your room, common areas, staff or other residents. Your ticket will be worked upon, updated and resolved by the respective teams.

Community Rules

Each resident is provided access to the main doors at the property. You can come and go at anytime based on your work timings, social commitments, etc

As it is your home, you can bring over your guests. Day visitors are allowed between 9am-9pm. You would need to register them at the reception and they would need to leave their ID at the reception or with the caretaker which they can collect when leaving the property.

Yes, overnight guests are allowed. You would need to raise a request 24 hours in advance through the Skep App. The different room types have certain allowances per month for overnight guests.

Smoking is allowed only in designated areas on the terrace or on the ground floor outside the building

Drinking is not permitted in the common areas

Consumption of any illegal substances and misbehavior on account of alcohol consumption would lead to immediate eviction

Unfortunately, our spaces are not designed in a manner that would be suitable for pets and hence pets are not allowed at Skep

Vacating from Skep

You would need to a raise a check-out request through the Skep community App atleast 30 days in advance of your checking out date

The check-out notice has to be raised 30 days in advance through the Skep community App

At any point you would need to serve 30 days of notice. So if you wish you leave before the 30 days are served, you would be charged for the 30 days period and you need to settle your dues accordingly.

Of course, you can cancel or postpone your check-out date. However, any cancelation or postponement would also depend on availability of the room in the event another booking is already accepted.

In the case of a cancelation of check-out request or extension / postponement beyond 30days, a fresh check-out request atleast 30days in advance will need to be provided through the Skep community App

Move-out charges of Rs. 2500 (inclusive of GST) is charged at the time of moving out of the property. This is towards any refurbishment and maintenance charges once you vacate the property.

When your check-out formalities are completed at the property, we send you a final statement of all charges, payments, credits and refund amount. Once you check the final statement and approve it, any refund amount is processed in 15 working days.

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